Aquatech Skin Care Inc. wants you to be satisfied with your purchase. Please read the following about our return policies and insist that you check shipments before accepting them.

Damaged Goods
We do our utmost to ensure your product is packed and delivered safe and sound. On occasion the contents have been abused without signs of distress on the box (dropping, crushing, thrown or kicked). Open the box in front of the courier before signing. If the product looks like it has leaked or damages have resulted from shipping, do not except it! Return the item in its original box so we can assess the problem and put an insurance claim through. We will give you a replacement or your money back promptly. Call, fax or e-mail us of these events immediately!

Spoiled Product
We have a high degree of cleanliness and thorough testing of products before it ever leaves our facility. Not to say that a production error on our part would ever occur. We realize that using a number of natural ingredients that are sourced from around the globe (which include specifications and QA reports) a minor problem might result. If you feel that there is a noticeable flaw in the product, call us immediately.

Unsatisfactory Purchase
You have 30 days to request a credit. If for some reason it doesl not live up to your expectations, we will take it back without question. Returning product will be your responsibility (like returning merchandise to a store). There is a 50% charge of the value of the item to cover disposal (as we do not sell or repackage returns) and the initial expense of shipping the product.

Third Party Complaints
If you are a distributor or an individual who purchased a product as a gift and the client is unhappy with the item...call us directly. This is to clarify the actual complaint and to lessen the aggravation the client or recipient is feeling. If there is no suitable explanation, we can either call them at an arranged time, or they can call us directly. Please note, if you have intentionally or un-intentionally mislead individuals with false information regarding the use of this product, we will in no way support those misleading results or exagerated claims you have made.

Liabilities
Aquatech assumes no liability for misuse or abuse of its products. All of our products are extensively tested and do not make claims without substantiating them. Common sense prevails.. read the instructions. If you have allergies or adverse reactions to certain ingredients, read the label before using. Whether ingested, damage to property / materials or personal injury results from using our product in a careless manor... we are not responsible.